CX Roadshow Hits Geneva: Another Inspiring Stop
Following an energizing launch in Brussels, our CX Roadshow landed in Geneva, and it didn’t disappoint. The day delivered fresh inspiration and deeper exploration into how orchestrated customer experiences, real-time insights, and AI-driven personalization are shaping the future of CX.
From breaking down data silos to aligning organizations around shared CX goals, the sessions offered practical strategies and forward-thinking perspectives. A special highlight was the customer panel featuring leaders from L’Occitane en Provence, Swissquote Bank, and Procter & Gamble, sharing how they’re scaling data-led CX across markets and channels.
A big thank you to our speakers — Marion Boberg, Yves Van den Brande, Léo Lejeune, and Jens Peeters — and to our expert guests from Adobe and Microsoft. We're incredibly grateful to everyone who joined us in Geneva for making this second stop such a success.
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