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Areas of expertise

Customer Experience

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We empower organizations to deliver outstanding Customer Experience

Our team, composed of Customer Solutions Architects, DevOps Engineers, CRM Solution Architects, Business Application Engineers, and Customer Engagement Experts, specializes in customer experience consulting and system integration. We support leading organizations in their Sales and Marketing transformation by leveraging advanced data and CX technologies to attract and retain their clients. We enhance digital customer journeys through best‑in‑class solutions such as Adobe and Microsoft Power Platform.

We also excel in contact center transformation, turning service units into efficient, customer‑centric sales hubs that accelerate business performance.

Ready to start an exciting journey with us?
Keep scrolling to discover your next career opportunity!

Open vacancies

All jobs

Get to know us better

  • Integrating Orange Business allowed me to take part of the most topical expertise domain: Digital Transformation. It was a true opportunity to deep dive into the heart of this evolution! And this is only the beginning

    Romain

    Digital Solution Consultant

  • We have very data-oriented missions with the opportunity to use the latest tools and technologies. Besides, it is often quite diverse team members that are working within one mission

    Ghyzlaine

    Customer Engagement

A Day in the life at Orange Business

A Day in the life of a CX Consultant: Brussels

A Day in the life of a Consultant: Luxembourg City

A Day in a life of Data & CX Consultants - Geneva

A Day in a life of Data & CX Consultants - Brussels

Get to know more of our experts!

Key figures

Data Experts
Sovereign and Public Cloud Experts
Digital Workspace Experts
CX Experts

They trust us:

  • Thalys wanted to better understand its customers. They were looking for a solution to centralize customer information, create a 360° customer view across brands & channels. They also wanted to be supported regarding their campaign management - Read the customer case here

  • With our clients, we write a story together. We have several other customer cases where our clients speak and give us their testimonies - Find more relevant customer cases here

No suitable vacancy at the moment?

Are you interested in joining us within the Customer Experience area of expertise but cannot see any vacancy that fully matches what you are looking for? Then connect with us and tell us what you are interested in. We can then keep you informed about other new vacancies within the area that might be better suited to what you are looking for.

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