Functional Data Analyst Consultant

Permanent contract

FR or NL + EN

Ever wondered what it feels like to be at the cutting edge of digital innovation? Our Digital Services team at Orange Business is a dynamic community of expert consultants revolutionizing Customer Experience, Cloud, Data, and AI across various sectors, including retail, finance, manufacturing, life sciences, and public services.

We have a significant international presence, with 20% of our activity extending beyond Belgium, and this number continues to grow. In this role, you will act as a key member of the dynamic Functional Data Architecture Consulting team (19 enthusiastic consultants). You’ll dive into exciting data and functional analysis missions across diverse and impactful projects.

Check out some of our ongoing projects:

• Rebuilding the Customer Relationship Management (CRM) and Customer Data Platform (CDP) systems in the aviation industry.
• Refactoring the Fund Management application in a financial institution by modernizing data storage for improved efficiency and enhancing data visualization.
• Data Management projects in retail, transport, and financial sectors.

If you want to take part in this exciting journey, please take a look at the following requirements and let’s meet up if they match your profile!

Your Key Areas of Responsibility as a Functional Data Analyst Consultant:

• Driving Data Innovation through Data Modelling, Data Process Improvement, and Data Analysis.
• Turning Data Management into practice.
• Collecting business and technical requirements and performing gap analysis.
• Building documentation and testing implementations of the innovative solutions.
• Stakeholder management: Meeting and managing customer needs and expectations.
• Forge trust and credibility by communicating with business users and IT stakeholders at different levels.

Who you are:

Your interest & soft skills

• A good affinity with and interest in technological solutions, with the capability to communicate effectively with different stakeholders.
• Analytical thinking and problem-solving skills.
• Effectively operate in workshop and interview contexts.
• Autonomous and solutions oriented.
• Dynamic team player.
• Strong communication and presentation skills in French and/or Dutch + English.

Your technical experience

• At least 4-5 years hands-on experience in Data & Functional analysis in the context of large-scale implementation projects.
• Experience in the following domains: Functional analysis, design and testing, Data modelling (classical data modelling as well as star schema modelling), Data change management.
• Experience in one or more of the following operational or analytical business areas: Marketing Automation & optimization, Digital and social Marketing, sales force automation, Marketing analysis, sales reporting, dashboarding, benchmarking, customer servicing dashboarding, general reporting & analysis, Data analytics & visualization, data quality, data analysis and data science, GDPR compliance.
• Experience in working in an Agile environment.
• Experience in tool implementation: CRM tools, BI reporting & analysis tools, Portal environments and tools, Data Governance (metadata, MDM, data quality).
• Proficient reporting and documentation skills.
• Fluency in SQL and other programming languages is highly desirable.